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Shipping

Orders ship via USPS Priority (which includes tracking) or local delivery to certain Long Island towns. To confirm if you qualify for local delivery please email me. Most Nassau & Suffolk County towns are eligible.

Because I craft my candles in small batches, and am a one person operation, orders may take up to one week to be assembled - after which, 2-5 days is the average shipping time. Your support & patience means the world!

There is always a chance an order might be delayed, especially surrounding the late December / early January weeks, and unfortunately we are both at the mercy of the carrier with this ! If you have specific time restraints- always email me at inthemoonden@gmail.com

Currently the shop is not set up to ship internationally, however, feel free to contact me to receive an estimate!




Billing
I accept venmo, paypal, and credit cards (via paypal).

**Note that you are able to check out as a paypal 'guest' if you do not wish to create an account, upon which you will enter your credit card information.




Returns
Returns are only considered for damaged items. If you are hesitant about whether or not you will enjoy a specific fragrance, I encourage you to purchase a tea light sampler set.

Please contact me & send images of your candles while still in the packaging immediately upon finding the damaged product. Items will be immediately replaced or a credit in the form of a store coupon may be issued.




Packaging
Candles are wrapped in recyclable perforated packaging paper & packed with love & biodegradable peanuts!
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